Privacy policy

Effective Date: 1st January 2025
HeyHopscotch is a trading name of Chiltern Digital Ltd, a company registered in England and Wales (Company No. 09597606).

This privacy policy explains how we collect, use and protect your personal information when you use our website and services.

1. Who We Are

HeyHopscotch connects users with mentors through scheduled video calls and resources. It is operated by Chiltern Digital Ltd.

2. Information We Collect

We may collect:

  • Contact details (name, email address) via forms and bookings

  • Booking data and preferences via Calendly

  • Payment and transactional information (if applicable)

  • Email activity via ConvertKit (Kit)

  • Analytics data (e.g. IP address, browser) via Squarespace and Later

  • Notes and interaction history (e.g. in Notion or Google Workspace)

3. How We Use Your Information

We use your data to:

  • Book and manage sessions

  • Send relevant content and updates

  • Improve our services and user experience

  • Comply with legal obligations

4. Lawful Basis for Processing

We rely on:

  • Consent (for marketing and newsletter sign-ups)

  • Contract (to provide booked services)

  • Legitimate interest (to improve and protect our platform)

5. Sharing Your Data

We may share your information with third-party services we use to run our business:

  • Calendly (scheduling)

  • Google Workspace (email and documents)

  • ConvertKit (Kit) (emails)

  • Squarespace (website and analytics)

  • Later (social media analytics)

  • Notion (internal notes and session records)

We do not sell your data.

6. International Transfers

Some third parties may store data outside the UK. We ensure appropriate safeguards are in place (e.g. standard contractual clauses).

7. Retention

We only keep your data for as long as necessary for the purpose it was collected.

8. Your Rights

You can:

  • Request access to your data

  • Ask us to correct or delete it

  • Withdraw consent at any time

  • Complain to the Information Commissioner’s Office (ICO)

9. Contact Us

Email: hey@heyhopscotch.co
Website: https://www.heyhopscotch.co